We understand that sometimes you may need to return a product. That's why we have a simple and hassle-free return policy in place. Here are the details:
Eligibility for Returns
- You can return a product within 30 days of purchase.
- The product must be in its original condition, unused and with all tags intact.
- We do not accept returns on gift unless there is a defect or damage in transit.
How to Initiate a Return
To initiate a return, please follow these simple steps:
- Contact our customer support team via email within 30 of days days of receiving your order.
- Provide your order number and the reason for the return.
- Our team will guide you through the return process and provide you with a return authorization number (RMA).
- Pack the product in its original packaging, along with all accessories and tags, and ship it back to us.
- Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria.
- If the product passes the inspection, we will initiate a refund to your original payment method within 30 days.
- If the product does not meet the eligibility criteria, we will notify you and return the product to you, at your expense.
If you wish to exchange a product, please follow the return process mentioned above and place a new order for the desired product.
We hope this return policy makes your shopping experience with us stress-free and satisfactory. If you have any further questions or concerns, please feel free to contact our customer support team.